Rummy Apps Terms & Conditions — Clear and Simple

1 Introduction & Acceptance

Rummy Apps (hereinafter referred to as the "Platform", "we", or "Rummy Apps") is an online gaming and Sports Betting platform serving users in Bangladesh and select other countries. These terms and conditions ("Terms") constitute a legally binding agreement between Rummy Apps and its users.

These terms and conditions were last updated on January 1, 2026. Rummy Apps reserves the right to modify these terms at any time. Registered users will be notified of any changes via email or in-app notification.

By using Rummy Apps, you confirm that:

• You must be at least 18 years of age
• You are not accessing from a country or region where online gaming is prohibited
• You are complying with all applicable local laws
• You are agreeing to these terms voluntarily and with full understanding

2 Account Registration

To use Rummy Apps, you will need to create a personal account. During registration, you are required to provide accurate, complete, and up-to-date information.

Information required for account registration:

• Full name (must match your National ID)
• Date of birth (for 18+ verification)
• Active mobile number
• A valid email address
• Current address

Each user may register only one account. If multiple accounts are found linked to the same individual, all accounts will be suspended and any accumulated balance may be forfeited. Users are fully responsible for keeping their login credentials and password confidential.

3 Eligibility Requirements

The following eligibility criteria must be met to register and participate on Rummy Apps:

• Age: You must be at least 18 years of age. A copy of your National ID or passport may be requested for age verification.
• Citizenship & Location: Access must be from a country or region where online gaming is legally permitted.
• Mental capacity: You must be legally capable of entering into a binding agreement.
• Account in Your Own Name: Accounts cannot be created using someone else's name or a false identity.
• Payment Methods: The mobile banking account used must be registered under the same name as your account.

Rummy Apps may request additional documents for verification at any time. Withdrawal requests may be delayed until document verification is complete.

4 Payments & Transactions

Rummy Apps supports deposits and withdrawals through Bangladesh's most popular mobile banking services. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Terms:

• Minimum deposit: ৳200
• Deposits are usually credited to your account instantly
• Deposits are accepted via bKash, Nagad, and Rocket only
• Deposits via third parties are strictly prohibited

Withdrawal Terms:

• Minimum withdrawal: ৳500
• Withdrawals are typically processed within 3–30 minutes
• Withdrawals can only be made to a mobile banking account registered under your name
• Withdrawals may be held pending until verification is complete
• A maximum daily withdrawal limit applies — contact support for details

5 Bonuses & Promotions

Rummy Apps offers a variety of bonuses and promotional offers. Each offer comes with its own specific terms and conditions, which you should read carefully before opting in.

General Bonus Terms:

• All bonuses are subject to a wagering requirement
• Bonus funds cannot be withdrawn directly — they must be wagered a specified number of times before becoming withdrawable
• Claiming bonuses through multiple accounts or VPN use is strictly prohibited
• Rummy Apps reserves the right to cancel any bonus if abuse is suspected
• Each promotion has a set expiry date — any unused bonus will be forfeited once it expires
• The welcome bonus is available to each user once only

For full details on bonuses, visit our Bonus Page View.

6 Betting Rules

The following rules apply to all users for Sports Betting and gaming on Rummy Apps:

• Once confirmed, a bet cannot be cancelled or changed
• Any bet placed by exploiting a technical glitch may be voided
• Rummy Apps reserves the right to void bets placed at clearly erroneous odds
• Delays may occur in live betting — all bets placed during this time are considered final
• Accounts found to have match fixing or unusual betting patterns will be subject to investigation
• The cashout feature is available in select markets and may not always be accessible

To learn more about Sports Betting, visit our Sports Betting page and Betting Tips Visit the page.

7 Responsible Gaming

Rummy Apps is deeply committed to responsible gaming. Gaming should be treated as a form of entertainment, not a source of income.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits
• Loss limit: Decide in advance how much you're comfortable losing within a given period
• Session Limit: Set a time limit for how long you play in a single session
• Temporary Break: You can temporarily suspend your account for anywhere between 24 hours and 30 days
• Self-Exclusion: If you wish to take an extended break from gaming, you may apply for a permanent or long-term self-exclusion

If you notice signs of gaming addiction, seek help without delay. Our Responsible Gaming page for detailed information and support links.

8 Prohibited Activities

The following activities are strictly prohibited on Rummy Apps. Violations may result in permanent account termination and forfeiture of any balance:

• Using the platform for money laundering or any other illegal financial activity
• Creating an account using a false identity or fraudulent information
• Betting using automated bots or software
• Exploiting odds or system vulnerabilities to gain an unfair advantage
• Creating multiple accounts under the same identity
• Attempting to access or hack another user's account
• Abusive behavior or threats directed at platform staff
• Bonus abuse — claiming bonuses through multiple accounts or by other means

9 Account Security

Rummy Apps uses SSL encryption, two-factor authentication (2FA), and anti-fraud technology to keep your account secure. However, users are also required to take certain responsibilities:

• Use a strong, unique password — combining numbers, letters, and special characters
• Never share your password with anyone
• Avoid logging in over public Wi-Fi
• Always log out after using a shared or unfamiliar device
• If you notice any suspicious activity on your account, change your password immediately and notify support

Rummy Apps will never ask for your password or OTP over the phone or by email. If you receive such a request, treat it as a scam.

10 Account Termination

Users may request to close their account at any time. Please ensure all pending withdrawals are completed before closing your account.

Rummy Apps may close or suspend an account for the following reasons:

• Terms Violation
• Providing false information
• Fraudulent Activity
• Suspicion of money laundering
• Extended inactivity (more than 12 months)
• Regulatory authority directive

Upon account closure, any valid balance will be returned to your registered mobile banking account — except in cases where the closure is due to a terms violation.

11 Dispute Resolution

For any complaints or disputes, please contact Rummy Apps customer support first. Our team aims to respond within 48 hours.

• Email: support@rummyapps.net
• Live Chat: directly on the platform
• Support hours: 24/7 in Bengali

If the matter cannot be resolved through support, it may be escalated to the licensing regulatory authority of Rummy Apps. The final decision will rest with that authority.

12 Changes to Terms

Rummy Apps reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, registered users will be notified via email or in-app notification at least 7 days in advance.

Continued use of the platform after updated terms take effect will be considered as your acceptance of those terms. If you do not agree to the new terms, please request closure of your account.